Who should use this feature?
Text Enhancement is designed for reporters who regularly use text answers, but it also brings value for team leaders and organizations that rely on clear, professional documentation.
We’ve noticed that more and more of our users are dictating their responses using the speech-to-text button. And if typing in a classic way, they often have to do it quickly in the field. This can lead to small spelling mistakes, unclear sentences, or inconsistent wording. The Text Enhancement feature automatically improves the text, making it clearer, more structured, and easier to read by the automatic conversion of text into well-structured sentences.
This feature is especially valued for:
helping reporters write answer faster without worrying about grammar or wording
improving clarity when writing under time pressure by turning rough notes into clear, professional text
saving manager's time in reviewing and correcting answers
ensuring documentation quality across the whole team
In short, Text Enhancement helps reporters focus on the investigation itself, while the system assists with polishing the written text.
Feature is not enabled by default, it has to be activated for your organization - if you are interested please reach out to our support team.
How to use it?
When filling in text fields during an investigation, reporters can write or dictate their notes as usual. Once the text is entered, the Text Enhancement option can be used to automatically refine the content.
In the bar above the text box, users with the feature activated, see a button that can be clicked to generate a suggestion for text enhancement:
Once the button is clicked the system analyzes the written text and suggests improvements based on the desired writing style set for each organization. For example, we can set the enhancement for the B1 level - simple Dutch that the average Dutch person understands. But we can also adjust it to a formal or business “tone of voice,” for instance. The desired writing style can be customized for each organization.
Users can then review the improved version and decide whether they want to keep it or continue editing the text themselves:
What about privacy?
We use a so-called large language model (LLM) from ChatGPT for this purpose. The data (only the text entered) that we process in this way is NOT stored by OpenAI, shared with third parties, or used for training purposes. A (sub-)processor agreement has been concluded between Montr and OpenAI, and the operation of the functionality complies with the guidelines and regulations arising from the GDPR. This is also described in OpenAI’s GDPR compliance.
Because this AI-based application may raise additional questions within your organization regarding privacy, data protection, and how employees can use it, the application is disabled by default for your organization. It is also possible to enable the application at the employee level.
🎥 Watch short video
Interested in enabling it, or have questions about privacy? Let our support team know!