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Conversation transcriptions - updates January - February '24

Bug fixes, optimisations, and transcription

January and February were largely devoted to codebase maintenance, alongside a number of bug fixes.


Bug fix: mobile number not saving correctly

An issue where the mobile number in address details was not being saved correctly in some cases has been resolved.


Date field time option

An optional time selector has been added to the date field, making it easy to record both the date and time of an event - for example, the time of entry into a property.


Conversation transcription with speaker allocation

A significant addition released at the end of February is speaker allocation in the automatic conversation transcription feature. Audio recordings can now be placed in the app for processing - even recordings of several hours are handled without issue. The transcribed conversation now also indicates which speaker said what, a crucial and valuable improvement to the feature.

To try it out, activate it in your own admin environment by adding a new question with the question type set to "audio".

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