Adding a user is fairly straightforward. Press the "Add new user" button and fill in the required details. A password must be created at this stage, but when the user activates their account they will be prompted to set their own password.
After adding the user, Montr still needs to assign the alarm receiving centre (ARC) user ID on its end.
Before adding users, it helps to first set up the prerequisite items - in particular, the teams that users will belong to. Teams have managers linked to them, whose contact details are important because the alarm centre will call them in the event of an emergency alert.
Adding a department is simple and is demonstrated in the short video below:
Many organisations also use fixed locations for client contacts - meeting rooms, reception areas, or community centres where conversations take place. These are added by the administrator. Adding fixed locations is demonstrated in the video below:
Adding a large number of users at once
Adding users one by one is quick and straightforward for small numbers. If you need to add many users at the same time, you can also import them via an Excel file. Select the "Import users" button to do so.
You can then upload an Excel file that meets the following requirements:
