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Discover how to use the emergency button and the app

Emergency Button

Installing the emergency button

Where can I find my emergency button number?

Emergency button ID

Activating the emergency button

How the rechargeable emergency button works

Selecting an address or location

It is important to become familiar with the emergency button so that when the moment comes, you can activate the alarm quickly and confidently.

Testing the emergency button — the 'practice' alarm

Granting location permission

Important! Set this up yourself quickly and easily

Override silent mode when the Alarm Receiving Centre calls (iPhone)

Override silent mode when the Alarm Receiving Centre calls (Android)

Team alert — emergency notification

Using the emergency button for specific locations such as a reception desk or meeting room

How the IoT emergency button works

Everything you need to know to get started with the emergency button

Installation and configuration

Daily use

Auto-complete address

Use 'fixed' locations in the Emergency Button App

Is the button always on?

GPS tracking during emergency

Usage reminder

Closing the emergency button app

Wondering what does the emergency button sound like?
Or you can't find your button?

Activate sound - Emergency Button

ARC Details

A helpful reminder at the start of the working week

Automatically open the Emergency Button app (iOS)

Automatically open the Emergency Button app (Android)

Discover rechargeable device with various wearable options.

New watch-style emergency button

New number? Update it yourself in just a few steps

Update your phone number yourself

Do you have questions about using the emergency button? Let us help you.

Using the emergency button

Forgot your password?

I cannot connect the emergency button

I cannot activate my account

No location map in the Emergency Button app

My location is not showing

Why do I receive a ‘401 Error’ message?

Resolving a lost connection between the emergency button and the app

Help! The emergency button won't connect

Emergency button protective cover

Find quick solutions to some of the problems you may encounter

Common issues and troubleshooting

Replacing the battery

Low battery warning

Information on the brand and correct storage of replacement batteries

Batteries for the emergency button

Quick and efficient - always have enough batteries on hand

Batteries - supplementary service package

Everything you need to know about the emergency button batteries

Batteries

Go directly to Report X ⬈

Find answers and get help from Intercom Support and Community Experts

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